Your satisfaction matters to us!
We're fussy about quality. Not cat-inspecting-a-new-cardboard-box fussy, but close.
But if your order arrives with a printing defect or damage, we've got you covered.
We'll replace it or issue a refund - 100% on us.
If your shirt never arrives at all, tell us and we'll send another.
If that one goes missing too, you get your money back.
Here’s how to get it sorted:
✅ Step 1: Email us with a description of the issue.
(You can reply to your order confirmation email or use our Contact page.)
✅ Step 2: If possible, attach photos.
This helps us pinpoint the issue with our supplier and prevent it in the future.
✅ Step 3: Let us know if you’d prefer a replacement or a refund.
We’ll process your request within 48 hours and make it right.
📧 Email us at meow@LittleSoftBeasts.com